So your customer isn’t happy with the low-resolution photos you’ve prepared for download via the 4ALLPORTAL media asset management tool... but you’re sure that you provided the photos in the correct resolution. Fortunately, you can use our improved usage history feature to check what resolution images your client downloaded.
You can open chronologically listed usage history records as an informative pop-up, where you can view the download date, transmission path or download profile. You can also display which user made the asset available to which client. The usage history feature therefore offers you more control over the use of your assets by MAM users or third parties outside of the system. The result: you can trace and clarify errors with ease. Naturally, we can also adapt the usage history feature to your individual requirements.